Hard Rock Hotel Daytona Beach

Save your money and stay somewhere else

Worst hotel experience we have had for the money! Room was dirty, outdated and had a funky smell. Carpet was dirty and stained, there were holes in comforter, blood stain on sheets, hairs on sheets and pillows and a big brown stain on one of the bath towels. Very disappointing for the money paid.

2 đêm nghỉ cùng gia đình, thg 6 4, 2021

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Horrible Staff

The hotel was beautiful however the staff was not very pleasant. I called to use staff services and the front desk personnel Rita was not very helpful. I asked for clean towels to be delivered to my room. After 40 minutes of waiting, I called back and she stated to be that it’s a Friday night and that’s why it’s taking too long. It’s crazy how all the runner staff seem to be no where to be found to delivered towels, yet I saw half the staff by the pool and jacuzzi on their phones. Very unprofessional. I called back to ask for other services. Again, Rita answered the phone and instead of 40 minutes this time. It took an hour for the item to be delivered to my room. The best part about the service was from the African American females valet. She delivered our bags promptly from our room and retrieved our vehicle very quickly.

1 đêm nghỉ, thg 6 4, 2021

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This is really nice hotel the only thing is they charge you resort fee and I don’t see why because in other places they gave you beach beds and service .So you pay only for towels

RHINA, 2 đêm nghỉ cùng gia đình, thg 6 2, 2021

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Was very good stay my only concern it’s because in this period they were without room cleaning

Lyliane, 2 đêm nghỉ cùng gia đình, thg 5 25, 2021

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Family staycation

Enjoying my stay to the fullest great food beautiful pool area for my big kids and kiddy pool for my 2yr old I recommend for families we will be returning throughout the summer 💯💯

Jaykeana, 1 đêm nghỉ cùng gia đình, thg 5 23, 2021

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We booked the room with ocean view and when we put in the room it was completely obstructed and when we asked to be moved they refused so we canceled and went elsewhere

Tina, 4 đêm đi nghỉ cùng bạn bè, thg 5 17, 2021

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Great hotel

Very good hotel, great pool, food and drinks were also very good. Clean, great service.

Yoel, 3 đêm nghỉ cùng gia đình, thg 5 10, 2021

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The restaurant staff is not very efficient waited 20 minutes before I could get a waiter to serve me. The last day there I want to get my car the valet person did not have a mask on in my car not happy about that.

Stephen, 2 đêm nghỉ, thg 5 9, 2021

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I love the hotel and the atmosphere, the room was nice and spacious. The pool area is super nice. We had problems with the elevators. Sometimes we had to take the stairs because they were busy. Also we attempted to have dinner in the hotel restaurant and they told us only with reservation, and I tried to call before to make one, and they told me they don’t do reservation on Friday night, Saturday and Sunday.

JAVIER, 2 đêm nghỉ cùng gia đình, thg 5 7, 2021

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The pool and view is nice but beds uncomfortable

1 đêm nghỉ, thg 5 6, 2021

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