Grand Palazzo Hotel

Almost ok

I had high hopes for this stay from all the reviews I've read and come away disappointed. I purposely booked this location hoping for some peace at night, just to find that you can hear bass thumping from the local club in the middle of the night. The buffet breakfast selection at what they charge is limited. My room, although spacious, looks unfinished. And whoever chose the equipment for their workout room clearly has no concept of intended use. The gym itself is a converted meeting room, complete with presentation stage. The equipment is only for show, low gauge steel that would flex upon use, and knobs on elliptical that bang on your knee. Then again, I may be the only person to have ever used the gym.

Everything was very good! No complaints!

Hotel is nice and comfortable. Not sure whether they mop and vacuum the floor everyday. Floor can be sticky. Free shuttle to beach area

Large rooms with very comfy beds 😊

Nice Hotel but Room not 5 Star needs a upgrade.

Wonderful stay

A bit mixed but overall not bad. The exterior of the hotel and public areas weren't really to my taste but that's subjective of course. It had a strange feel to it, I got the distinct impression we were almost the only people there. The room itself was pretty good, spacious, well if minimally appointed, large balcony, unappealing view but Pattaya isn't the most appealing city at the best of times. Huge comfy bed, lots of space everywhere which is unheard of. Large pleasant bathroom, large walk in shower, large sink and mirror, tastefully decorated throughout. No bath. Average amenities but best hotel soap ever (it actually lathers). Reasonably priced mini bar for a change, 7/11 adjacent (isn't there always?). Simple décor but tasteful and pretty up to date. Flawless wifi (maybe because it was so quiet). The pool was pleasant but no bar or food and no towel service, we had to look for staff to get towels. Maintenance overlooked in some areas like typical wear and tear and shower grouting but all but the best 5*s do this too. The highlight was clearly the room we got but I'm very aware that you can either get a good or a poor room regardless of what you pay. If you aren't happy with your room be sure to ask for another one on another floor. Parking free and easy (we live locally). Front desk staff very helpful and actioned a request of mine straight away. You can walk easily to pattaya 2 road or soi 6 if that's your thing or the beach in 10-15 minutes via the above. A good stay

Upmarket hotel near shopping mall. A little bit of a distance from the beach with limited sea views. Room size is very comfortable and also has a balcony. Breakfast was good. Complimentary drop off at the bus stop was a nice gesture. Very nice lobby area and entrance to the hotel. Good service from the travel desk

A bit far from city center. Hotel staff friendly but limited ability to communicate in English. Hotel is located in front of busy street making it a bit loud at night.