Holiday Inn Club Vacations Oak n' Spruce Resort

The property itself is quite charming, w/ loads of amenities; arcade, movie theatre, bar & two restaurants onsite, mini golf, pool + daily activities AND FREE LAUNDRY SERVICES! The check-in process was quick & easy - although they do make you “pick up your parking pass” at the next desk so they can try and sell you a timeshare. Luckily I was without my spouse, so I didn’t “qualify” for sales pitch. As far as my stay goes, we had a 1 bdrm villa, which came with 2 baths and a balcony...HUGE SCORE! It was spacious enough for us, but the kitchen/bath cabinetry was very dated. Some cosmetic issues here & there but it was still a cute place - it just needs some updating. OUR NIGHTMARE - there was a huge family below us renting the 2 villas across from either other, and they partied every night and would chant & yell all day & night, while walking back & forth through the common areas into each others’ units. They were constantly banging the walls/floors and it would shake the entire building. They were so inconsiderate & kept my family up every night when all we wanted to do was relax after a day of skiing. I called guest services Friday night - no response, emailed the management office - no response, called twice our last night until security came, but at that point - we just wanted to leave. Granted these people didn’t seem like the type to frequent a family resort - but it completely ruined our stay, & for what we paid; a courtesy credit would have been nice.

We stayed in a villa with our 2 middle school aged kids. It was great for them to have a separate room. The pools and giant hot tub were great. The only negative thing I could think of was that the room had very small heating vents so it was hard to heat up. Also, there were no extra blankets in the room to use so you are sleeping under a sheet and a very thin blanket.

Neat, clean, private. Would stay again

Great place. I hadn’t visited in over 25 yrs and Holiday in taking it over was for the better. The accommodations were top notch. I’d love to go back again soon!

We had a great experience at this resort. Great location, price and amenities. Great scenery and hikes. But if you are not interested in a club vacations timeshare type property, don't get sucked into the meeting. Just enjoy your stay - the pool is absolutely wonderful, mini-golf, shuffleboard, all the activities, pool tiki bar and a bar in the main hall. Location perfect in the Berkshires near Lenox, Stockbridge and Great Barrington. Highly recommend it. Arcade and games great for kids. It needs a better restaurant, deli or cafe on the property though. Only a Subway and Italian fast food. Similar to a rest stop. So they could do better there. But otherwise a great stay.

They tried to persuade us to listen to their 90 mins sales pitch which we already declined the first time when we checked in and called us again on our 2nd day.

Great place for family with kids. Tons of stuff to do. We were 2 couples wo children and found the 2 bedroom unit to be very comfortable. Location is great to tanglewood ans jacobs pillow. Excellent hikes .

No elevators. Beeping noise because of battery on wifi outside of bedroom. took 2 days to figure out...ugh

We stayed at the Oak and Spruce Resort while at a retreat at the National Shrine of Divine Mercy just a few minutes away. I regularly stayed there before the Hilton purchased the resort and am very pleased with the changes and updates that are now visibly present both inside and outside the units. The location was ideal and we will continue to stay at the Oak and Spruce in the future.

Perfect resort for kids!