City Centro Ciudad de México

Our stay at the City Centro Hotel in Mexico City was an absolute disaster to say the least. We had booked 4 nights and battled with the horrible staff, especially the incompetent general manager the entire time. The main issues in this hotel have to do with the insane noise levels, especially the disco music coming from their roof top terrace. The first night extremely loud music played between 10 pm and 2 am, then the second evening it started at 3 pm and went till 2 am. We had already complaint about it and the GM put us in windowless room on the first floor on the second night. The first night we did not even sleep and on the second day we literally wanted to move out. This is a disgraceful place that put its hotel guests behind its young millennial disco guests on the roof. SHAMEFUL! You can have a hotel, and you can also have a disco, you just can`t have both. Also, the windowless rooms are disgusting, and make me feel like I have to pay for my own prison room. The noise levels continued even on the weekdays when a generator sound was another constant noise coming from the street, and you could literally not open the windows and had to live with the AC which made us sick and we caught the flu. Then on the last day they even had the nerves to do construction throughout the entire day. The breakfast area is just appallingly ugly, cold and sterile and the rest of the hotel reminded us of some sex hotel in La Vegas, too dark and too cold, just plain ugly!

It was very pleasant and our helper oscar was super Excellent, very helpful !!!

this hotel was good for many reasons but there's one big problem and that is that they have a disco on the third floor of a three-story hotel that makes noise most of the night. I had to change room so I can get some sleep. The location was good the breakfast was very good and the service was good. The internet worked very well and you get a coffee maker with free coffee in your room or you can go downstairs to the restaurant and get good coffee anytime. It also takes a little while to figure out how to use their door locks. The hotel did provide a safe in each room and some TV with a few English channels so that was great.

good location. good service. nice room.

We stayed in Mexico City for three nights, and were advised to stay near the historic centre. The City Centro Ciudad de México is well located for that, and quite close to bars and a selection of street food and other restaurants, The hotel rooms (ours was an interior standard double) are furnished in a modern style - smart but also comfortable. The sound-proofing seemed remarkably effective given the noise from the lively rooftop bar/terrace. Our only criticism (aside from not having an outside window) was that the shower/toilet area had no ceiling and so didn’t offer total privacy from the sleeping area of the room. The staff were excellent - including the security - and the hotel is modern and stylish inside.