City Centro Ciudad de México

This hotel was great, new design and cool architecture. Only bad thing was the roof top bar loud music echo'd through the hotel and hard to sleep with booming music until late at night.

Excellent place, really good overall, nothing bad to say, expect that if you like rooms with windows, this is not the place for you. But it is absolutely 100% worth the stay.

Hotel itself was great - in a central location - although the pool and rooftop bar were under construction and it was sort of strange because they told us about them on check in and we only found out when we tried to use them. My big complaint is that the hotel had a DJ/band playing in the atrium of the hotel that was VERY loud from the rooms playing house music as if we were in a club. We thought this would stop at 9 or 10 pm, but it went on past midnight! We could not believe it since it was a Wed night and we had to leave at 4 am the next morning for an early flight. We got no sleep!

Our stay at the City Centro Hotel in Mexico City was an absolute disaster to say the least. We had booked 4 nights and battled with the horrible staff, especially the incompetent general manager the entire time. The main issues in this hotel have to do with the insane noise levels, especially the disco music coming from their roof top terrace. The first night extremely loud music played between 10 pm and 2 am, then the second evening it started at 3 pm and went till 2 am. We had already complaint about it and the GM put us in windowless room on the first floor on the second night. The first night we did not even sleep and on the second day we literally wanted to move out. This is a disgraceful place that put its hotel guests behind its young millennial disco guests on the roof. SHAMEFUL! You can have a hotel, and you can also have a disco, you just can`t have both. Also, the windowless rooms are disgusting, and make me feel like I have to pay for my own prison room. The noise levels continued even on the weekdays when a generator sound was another constant noise coming from the street, and you could literally not open the windows and had to live with the AC which made us sick and we caught the flu. Then on the last day they even had the nerves to do construction throughout the entire day. The breakfast area is just appallingly ugly, cold and sterile and the rest of the hotel reminded us of some sex hotel in La Vegas, too dark and too cold, just plain ugly!

It was very pleasant and our helper oscar was super Excellent, very helpful !!!