Lotte Hotel Yangon

Very nice and lifted hotel. But *Staffs are seem nice but feeling very stiff. Not only me. I had a same comment from other guest. There is only one outstanding. * There are varity of breakfast but they are awful. I had extented my stay 5 more days and I could stay there but I moved to Cedona Usually I don't want to post the negative comment. I did this bcos I really want them to improve. Myanmar is my native country.

Excellent and fun for families - very safe, very clean, 1 child pool and 2 other pools, beautiful surroundings, friendly staff and great room cleaners. Faves was breakfast buffet and special New Year's buffet. Maybe could add outdoor playground or for me, tennis court? Highly recommended, will stay again.

An excellent hotel with an amazing outside pool next to Inya lake. Very comfortable room, bed, pillows, bathroom, with an incredible view of the lake and the city. Very helpful staff.

Great hotel

Great hotel. Almost too much service

I booked this hotel for year end gala party with cheering’Happy New Year’ as it was advertised on the hotel website. My wife bought a new dress to wear in the gala party we expected and we found that all tickets sold out to people outside of hotel not to hotel guests. It was only for invited guests from outside and the party area was blocked by hotel to access. It was so embarrassed and disappointed. Of course it could be my fault that I should check the hotel to make sure whether the gala party was for the hotel guests or not(that was what hotel staff said that). Last 18 years, I spent the end of year and new year celebration in hotels all different countries and had always good memorable gala parties as hotel guests with my wife. Me and my wife decided to spend our year end break in Yangon and I found only Lotte hotel offered the gala party and If I knew what Lotte is about, I would not screwed up my year end plan. Thanks a lot Lotte!

Service not recommended

Very nice modern hotel with great staff that really go out of their way to please the guests. The included breakfast buffet was amazing! So many wonderful fresh options to choose from. Went to the SPA 2x to get back and foot massages. Very awesome, and got to try the Beyond shampoo and soap. Very fancy South Korean products which I was able to order on Amazon to have when I get back to the US. Where they came up short: -Couldn't do late check out without having to pay for a new room. The hotel was only at 50% occupancy. Ended up paying for an additional night as had an evening flight. -The free 1:30pm shuttle was to take us to the Shwedagon Pagoda but instead took us to the market. When using rideshare Grab I put in the wrong destination and took a few hours of wasted time to get back in the city and reached the Shwedagon Pagoda just before dark. Wonderful place to visit! -no usb ports near the bed and only a single wall outlet. Very hard when carrying 2 phones, and a smart watch For sure will stay at Lotte hotels again, they really know what they are doing as far as taking care of guests.

Service is really disappointing even though is great.

It is quite new, very clean, breakfast is good. Service is good.