Opera Hotel Köln

Receptionist should be trained to talk in a nice way as first impression is the last.

No telephone in room.Also no coffee or tea making facilities.Front desk staff were fantastic.Breakfast was good but staff in breakfast room could be more friendly.

There was no soup in the shower, asked for it to be filled...it wasn't...saw on the paper of the cleaninglady that other rooms lacked soup too. The bed was not comfortable for me.Breakfast Ok...if you like warm yoghurt.

Pity there is no Air conditioning at this nice Hotel !

Solid hotel close to city center. Hotel shows signs of aging but still comfortable. Like many reviews point out, there is no AC and no overhead fan. Wasn't hot enough during my stay to need a fan so not sure if they provide one on request. At $84.51 a night for 2 nights in a triple room with WIFI and breakfast included I would recommend. The hotel was clean and staff were friendly. Not a big deal but checkout time is 11 not 11:30 as stated on Hotels.com. All in all, not the hotel to book if you plan on spending extended time in your hotel. But great for a short visit especially with it's proximity to sights, shopping, and food. Pro's: Hotel is close to city center, the Cathedral, and the main shopping area. There are plenty of places to eat in the area as well. We interacted with a total of 4 staff members. All were polite, courteous, and spoke English well. WIFI and breakfast were included in booking. Breakfast was good and had a lot of selection.The pictures already uploaded are still representative of what they serve. Cons: Hotel shows signs of age. Paint on walls chipped and in need of repaint. Shower curtain and shower head show signs of the hard water, (Calcium buildup and discoloration). No key card access. They still use a physical key which they ask that you leave at the front desk anytime you leave the hotel. They charge a $100 Euro fee if you lose. NO AC. Pillow was very flat, didn't even feel like I was on a pillow.

You basically walk past it as it doesn’t look like a hotel from the outside. Lobby small and outdated. Overall impression - it reminded me to a boarding house! The room was small, but nice bed and the bathroom was ok. I only stayed one night and that is definitely enough. Location ist great - in the middle of the pedestrian area and in walking distance to the Dom and Main Train Station. Breakfast was ok although there was a queue and two big tables were ‘reserved’ with no one sitting there. If you are looking for a very basic room - go ahead and book. One a side note: the price was absolutely hilarious for it.

We stayed when visiting the Christmas markets. The hotel is very basic, a bed, a wardrobe and a basic shower over a bath. Possibly our room needed updating as another room we had on the booking had a refurbed bathroom. Breakfast was good, a good range of choices. No view. We weren’t in the hotel much as we spent all our time at the fantastic markets so the budget style didn’t spoil our stay.

Basic hotel, but clean and very central. Staff were very helpful.

Right across the street from the Main Railway Station so easy to find. Older building with some interesting features like the room doors are huge and open out not in. Had a single room that has everything even though quite small. Bed was tiny as my feet touched one wall and head another with wall on side also. Service was excellent and breakfast ok. WiFi and general reception in the room was poor.

Centrally located hotel, at a walkable distance from Cologne major attractions. The hotel is well kept and comfortable. Ideal for short stays.