Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive

COVID Hell Hole

Hotel was provide evidence of my positive COVID-19 test on DEC 14th, and still has refused to refund or voucher my stay scheduled for DEC 20th. Apparently they want positive COVID carriers infecting their patrons and staff.

Justin, 3 đêm nghỉ, thg 12 20, 2020

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Magic place

Magic place with a very excellent service

Cristian, 3 đêm nghỉ cùng gia đình, thg 12 11, 2020

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Great hotel will be coming back

Edgar, 5 đêm nghỉ cùng gia đình, thg 11 23, 2020

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Fantastic place - great variety of things to do with our 5 yr old boy - great kids club - amazing service...

Maria C, 7 đêm nghỉ cùng gia đình, thg 11 21, 2020

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BEST HOTEL EVER! I'm in love...

The Hotel is incredible!!! They picked us up at the airport and it was included. As soon as you get to Hotel Xcaret, it explores your five senses with an amazing view, delicious tiny popsicles, refreshing small wet towels, a unique scent (the hotel always smells like Maracuya), and beautiful music in the lobby! They welcomed us "home" early for our first day ("welcome home" is their greeting), and for our last day they allowed us to stay there until it was time to go to the airport (0730 pm), and their bus took us there for no extra pay. Everybody was so nice and helpful all the time. And just remembering the food!!! I think I gained weight because I couldn't stop eating marquesitas!!! For breakfast, the restaurant BIO has a delicious avocado toast to compliment with a very spicy habanero salsa. For lunch we just loved the Trajinera with an amazing buffet with great variety of high quality sea food dishes. Also, we could not stop eating the cochinita pibil taquitos with spicy salsa (I'm mexican, I eat spicy). These taquitos were located outside the Mercado de la Merced restaurant, and this restaurant happens to look like a real mercado. And for dinner, I would recommend the restaurant Las Cuevas, which is like a Brazilian style steakhouse, and the settings are real Caves!! Beautiful, romantic and delicious!! Wait, best part of the hotel: ALL XCARET PARKS ARE INCLUDED!! We can't wait to go back!!!

Anniela, 1 đêm nghỉ, thg 11 21, 2020

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This resort was amazing. Amenities were superior as well as the employees. The service was spectacular.

3 đêm kỳ nghỉ lãng mạn, thg 11 20, 2020

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The best experience I’ve ever had. I can’t wait to come back. Everything was perfect.

4 đêm nghỉ, thg 11 18, 2020

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Best vacation ever!! From the start to the end you always feel very welcomed. The staff is super friendly always greets you. Food was really good and service was quick. Place is always clean. The staff actually follows all safety measures always taking temperatures, sanitizing backpacks, making sure guests use hand sanitizer/masks. This place is amazing tengo Mexico en la piel!! Lol

Sandy, 5 đêm đi nghỉ cùng bạn bè, thg 11 16, 2020

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Staying at Hotel Xcaret Mexico is the best way to give yourself a treat. The staff pamper you, it is clean and everything about it is great. I would stay here again in a heart beat

EK, 5 đêm nghỉ cùng gia đình, thg 11 15, 2020

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Xcaret hotel Mexico it’s the best you have everything in one spot and the employees so helpful and so clean the hotel and food so delicious

Sandra, 3 đêm kỳ nghỉ lãng mạn, thg 11 12, 2020

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