When we arrived, we quickly dropped off our belongings and headed out to explore. I noticed the floor was a bit dirty but didn’t think much of it at the time. Later that evening, when I went into the bathroom, I found clumps of hair near the bathtub, some stuck to the sliding door, and short curly hairs on the sink.
The following morning, I mentioned this to Robert at the front desk and asked if someone could come by to clean the room. I didn’t report it the night before as my kids were exhausted and needed to sleep. I truly appreciate Robert—he handled the situation with such understanding, compassion, and kindness. The property manager was also wonderful, stepping in to make sure the issue was addressed quickly and that our stay remained pleasant.
The location of the hotel is fantastic—it’s a beachfront property with stunning views of the pier, which is just a short walk away. We loved the easy access to the beach and nearby attractions.
The valet team was super friendly and welcoming, making us feel right at home. Breakfast was a standout, 10/10 for both food and service. Dinner was good as well, but I’d give it an 8/10 due to the long wait times. That said, the views during dinner were incredible, which helped make up for it.
The hotel also features a small heated pool, perfect for families with young kids. It comfortably fits about five children, though it’s on the smaller side if you’re expecting more space.