This hotel is currently surrounded by scaffolding for large-scale works that will last for years. The blue covers obscure the view and block natural light, casting an unsettling gloom over the entire experience.
Despite the obvious disruption, management pretends the issue doesn’t exist. Staff appear indifferent to guests' frustration, and service suffers as a result. Seeking some relaxation, I attempted to use the pool—only to find the outdoor one abruptly closed for a noisy private event, without any prior notice. The indoor pool, meanwhile, was uncomfortably cold, with no clear information on how to obtain locker keys. And nobody at the reception caring about it.
Breakfast is equally disappointing, with cheap, uninspired food and yet another obstructed view of scaffolding and blue veils. We avoided the restaurant for luch and dinner but it seems it was equally bad.
Considering the current conditions, this hotel should not remain open during such extensive construction, as the lack of warmth, comfort, and hospitality makes for an unpleasant and unwelcoming stay.
