Communication a bit complicated because of not really good English (nor other language except chinese), but friendly staff and helpful. Room was not serviced during my 2 nights stay. Very good value but be aware that they charge for everything : minibar, of course, but also coffee, tea bag,... Though very reasonable price : 10.000 vnd a large bottle of water equivalent 0,45 usd. Our party rent scooters from hotel. Very very convenient, good price, rather good quality and very fun. Consider the rental as hotel is a bit remote from downtown. Beautiful swimming pool and nice big rooms located all around.