2/10 - Kém
24 tháng 1, 2025
Do not stay here
There was no reliable heat for over 12 hours after checking in. The staff on site who are not related to the booking did more to help than the actual company. During this time the temps averaged 17 degrees.
I was also locked out of my unit on the 6th floor balcony due to AUTO LOCKING DOORS with no sort of signage or notice.
Then the hotel staff emergency number does NOT work. You will not speak to a human calling ANY of their numbers. I had the key the door to get inside. I almost had to call the police for help.
My entire stay was overshadowed with being forced to report issues, like the heat. I spent so much of my stay on the phone with hotels, the host, and the building management that it impeded the trip and business I had. I’m very unhappy.
Tiffany
Tiffany, đi công tác, nghỉ 2 đêm
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