2/10 - Kém
10 tháng 2, 2025
perfect room for a london tube mouse.
The room, advertised on Hotels.com as an "Economy Single Room," was described in the hotel's system as "extra small size room." Hotels.com provided no information about the room's size, which was barely large enough for a mouse. When we complained that the room was not as advertised—arguing that "economy" does not equate to "extra small," and that even if it did, this information should have been clearly stated on the Hotels.com website—the hotel staff were unhelpful. They refused a refund, an upgrade, or even to acknowledge our complaint. Consequently, thanks to Hotels.com's intervention due to the apparent miscommunication between the hotel and their system, we left the hotel after only one night. Hotels.com agreed to provide credits to book another hotel. Fortunately, there are many other budget hotels in the Paddington area with better accommodations and larger rooms.
Tutku
Tutku, nghỉ 5 đêm
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