Kyriad Résidence Casablanca Centre Ville

it was very difficult to get WiFi and the elevator was broken and we were on the fifth floor ,no ice cubes, surprise extra taxes at end of stay.Tryed to get us to pay for three breakfasts when we only ate one breakfast.there was nothing to eat except some bread and cold leftovers

Kyriad hotel was a great spot for our one night in Casablanca. It’s was a bitnout of the way of attractions we wanted to visit and difficult to get to by foot because of the construction. Not the hotel’s fault. The staff have very nice and welcoming.

We had a pleasant stay at Kyriad. The staff were warm and friendly, and went it of their way to help. We had a couple of issues with the room - the door to the bathroom wouldn't close and the door to the room had to be slammed to close. The maintenance man was sent to the room, and cut a part of the bathroom door off to make it fit slightly better, leaving wood shavings all over the floor. He couldn't fix the main door and we were told we would be moved to a new rim, but this never happened. Otherwise, the stay was nice and the room was comfortable.

Cozy place. Pleasant & helpful staff. Moden furniture. New kitchenette. Walking distance to old entrance to train station provided you have lighter luggage.

Liked the the property, good location, modern and clean rooms, worth the money the only problem was the lady at the fronth desk, night before the check out i asked if she could arrange a taxi for us for the casa airport she given me the price of 350dh when i checked around personaly it was 250dh, when i asked any train leaving 5am her reply was the first train leaves at 7am no train before 7am, i was not fully satisfied with her awnser , went to train station and bought two tickets from casa vogeures to casa airport train departing at 5:05 am. showed her the tickets after purchase. giving wrong info to the guests of the hotel can hert hotel business.

The hotel was clean, the shower was nice, the parking was right in front of the entrance. We enjoyed our stay, overall.

only thing negative may be the lack of cleaning supplies(towels, dish detergent) even though the hotel expect you to leave it in the same condition it came in. Otherwise, check-in was great and beds were very comfortable. shower was great and not too far a walk from casa voyageur.

unfortunately reception staff, who are the main contact with hotel personnel and affect the experience, are not as wonderful or smart as they were on my first stay. according to one of the male staff, 4 of them had a meeting to resolve a misunderstanding with my booking and couldn't resolve it and it only took few minutes for a hotels.com to clarify the situation.

This is one of the most cleanest the most comfortable the best customer service anytime I go back to Morocco I will always stay with them

Guy at check in was rude. Bed uncomfortable. But room decor attractive and I think overall the hotel was good value. Room and bathroom quite big and had kitchen area. Close to Casa Voyageurs train station so good location.