Our stay at TownePlace Suites by Marriott in Liverpool, NY, was underwhelming. While the staff were nice when we could find them, it was often a challenge to locate anyone at the front desk. I had to wander around several times just to get assistance. Additionally, for a ‘newish’ hotel, I was surprised by the lack of upkeep. It wasn’t as clean as we expected, and the cleaning that was done seemed rather superficial. Overall, it didn’t meet the standards we’ve experienced at other hotels.