The apartment was a great place to stay. It was very comfortable and I feel like I got more than I paid for. According to another review I just read about this place, she must have improved the beds since that review was posted, because I didn't have any regrets about the mattress or anything. The customer service was exceptional. My Spanish is terrible, so I left some cash on the table, and asked the owner to buy groceries for me so I wouldn't get ripped off with the double standards the locals have toward tourists. She went grocery shopping for me every day and was consistently asking if there was anything more she could do to help. She even went as far as ordering a taxi for me to go back to the airport. If I ever go back to Havana I will definitely check to see it this apartment is available. I gave the local area an average rating because it's mostly just in a housing district, but all the cool stuff you want to do is only about a 10 minute walk from the apartment.