It was a great stay. he hotel was older, and one can tell from the architecture and decor it was built in the 80s and haven't gone through much renovations. The hotel is clean and is a full service hotel, with a large lobby and multiple restaurants / conference rooms (although everything is sort of dated to 80s / 90s)
That did not deter the ambiance of the onsen. We had a full moon on the nights we stayed, and watching the full moon while soaking in the outdoor bath, with the waterfall and the stone pool lit, was the highlight of the trip.
I also like that they used fresh flowers everywhere, with a large fresh flower display in the lobby. It is a fresh difference from some of the ultra modern hotels with granite everywhere. It is a sort of old fashion throwback to the heydays of Japan economy in the 80s. We had a large bamboo in the lobby area when we visited to tie fortunes wishes to.
We could not find the self service laundry (but also didn't ask) The staff was friendly and very good, but a lot of the signage / directions did not have English. We had a very fluent english speaker / and english directions help us. Non-Japanese speakers do not need to worry, there are lots of help. It is a great onsen hotel.
The hotel is located about 5 minutes by hotel shuttle (or taxi) from the station. It also had classic Shogi sets from different players displayed in the lobby area, given Tend city's heritage.
Highly recommended if you are in the area.