You'll have the entire apartment to yourself and will only share it with other guests in your party.
Terrace Resort Chatan West
At Terrace Resort Chatan West, you'll be within a 10-minute drive of American Village and Kadena Air Base. Apartments feature bonuses such as kitchens and washers/dryers, along with deep-soaking baths and flat-screen TVs. Fellow travellers say great things about the overall property condition.
Languages
Japanese
At a glance
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age – 18
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
There is no front desk at this property
Guests can access their accommodation through a private entrance
Guests driving to the property should contact this property in advance (e.g. directions)
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Property amenities
Beach
Near the beach
Internet
Free WiFi
Parking and transport
On-site parking available only on request
Self parking on site (JPY 700 per night; includes in/out privileges)
Limited on-site parking
Family friendly
Children stay for free (see details)
Kitchen
Fridge
Stovetop
Microwave
Rice cooker
Cookware/dishes/utensils
Electric kettle
Freezer
Bedrooms
Bed sheets provided
Bathrooms
Bath or shower
Deep-soaking bath
Bidet
Towels provided
Hairdryer
Slippers
Free toiletries
Entertainment
50-inch flat-screen TV with digital service
DVD player
Laundry
Washer/dryer
Laundry facilities
Work spaces
Laptop workspace
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
Lift
Smoke-free property
Services and conveniences
Iron/ironing board
No housekeeping
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
14 rooms
5 floors
1 building
Built in 2017
Fees & policies
Parking
Self-parking costs JPY 700 per night with in/out privileges
Guests must contact this property in advance to reserve on-site parking
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Housekeeping is included for 1-night stays only. For stays of 2 nights or more, housekeeping, towel and linen exchanges, and toiletry fees apply.
Also known as
Terrace Chatan West
Terrace Chatan West Chatan
Terrace Resort Chatan West Chatan
Terrace Resort Chatan West Apartment
Terrace Resort Chatan West Apartment Chatan
Frequently asked questions
Does Terrace Resort Chatan West offer free cancellation for a full refund?
Yes, Terrace Resort Chatan West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Terrace Resort Chatan West?
Sorry, pets aren't allowed.
Is parking offered on site at Terrace Resort Chatan West?
Yes. Self-parking costs JPY 700 per night. Parking spaces may be limited.
What are the check-in and check-out times at Terrace Resort Chatan West?
Check-in start time: 3 PM; check-in end time: 11 PM. Check-out time is 10 AM.
Does Terrace Resort Chatan West have private hot tubs?
Yes, each apartment has a deep-soaking bath.
Does Terrace Resort Chatan West have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a rice cooker, cookware and a fridge.
What's the area around Terrace Resort Chatan West like?
Terrace Resort Chatan West is a short 5-minute walk from Miyagi Coast and 9 minutes' walk from Sunabe Baba Park.
Terrace Resort Chatan West Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.4/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
4/10 Fair
24 Jun 2024
Overall it was alright. It’s a basic hotel with all you need for a decent price. Wifi dropped after a day and the mattress was firm which isn’t something I personally prefer. About 25 mins walk to the American village.
melodie
melodie, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Jun 2024
Communication with the property manager was accurate and timely and the room was clean with great amenities.
Paul
Paul, 12-night trip
Verified Expedia guest review
10/10 Exceptional
14 Jun 2024
The place was great and had everything you needed for a long stay. It’s in a great location within easy walking distance of restaurants and the sea wall.
Daniel
Daniel, 28-night trip
Verified Hotels.com guest review
6/10 Good
13 Feb 2024
Saori
Saori, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Dec 2023
Accessible to Kadena Airforce base
Carmela
Carmela, 7-night trip
Verified Expedia guest review
10/10 Exceptional
9 Dec 2023
Charles
Charles, 4-night trip
Verified Expedia guest review
8/10 Very good
28 Nov 2022
Michelle
Verified Expedia guest review
10/10 Exceptional
17 Aug 2022
We stayed for a month and were very pleased with the property, the area and the local cleaning crew/staff.
Our only issue had to do with the check-in process. As there is no front desk, the special instructions specify " If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an access code." Since we were planning to arrive before 11 PM we did not request an access code. We arrived at the hotel about 7:15 PM and were unable to follow the check-in process as the phone outside the lobby area did not connect to any one. We had to call Expedia to get a contact for the hotel staff. That contact turned out to be in Tokyo and they only spoke Japanese. Luckily we had a Japanese speaker traveling with us and were able to get the Tokyo office to provide us with the access code to the front door, our room number and our access code to our room. This problem also happened to three other parties that did not speak Japanese that also were trying to check in when we did. They were lucky as our Japanese speaker was able to call the Tokyo office and work with the staff to check in the other three parties. The next morning the local staff apologized to us.
Given the above issue, my recommendation to the company is to fix the phone and my recommendation to guests is to obtain the access code info and room number prior to arriving at the hotel, regardless of the time you plan to check in.
Mark S
Mark S, 28-night family trip
Verified Expedia guest review
10/10 Exceptional
8 Jun 2021
Nice and quiet location. Everywhere I needed to go was walking distance. The room I was in was excellent, however, there was no view from the window. I did book the lowest rate room and the room rate was excellent compared to what I actually received.
Verified traveller
9-night business trip
Verified Expedia guest review
10/10 Exceptional
18 May 2021
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
17 Jan 2021
It was good and convenient. Need newer/cleaner linen.
Ian
Ian, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
2 Jun 2020
Smooth from check in to check out!!
I don’t know if I’ve ever had such an easy, streamlined experience in a Japanese hotel. The hotel seems pretty new, two very comfortable beds,
Stephanie
Stephanie, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2019
OI YI
OI YI, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Jun 2019
It seems very new and clean. Only bad thing about this hotel is parking......the space provided is very small and it is so hard to park.....
Verified traveller
4-night trip
Verified Hotels.com guest review
8/10 Very good
11 Jun 2019
Happy and satisfied.
Satisfy. Room is clean with fully equipped. Entrance with digital lock. 20 Minutes drive to America Village.
Verified traveller
3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
6 May 2019
Will stay here again.
Great experience. Easy check in and everything you need in the room (washing machine was very useful). Came here for work and will likely stay here again. A bit far of a walk to the American village area (maybe 20min) but sunabe has some good restaurants and bars to keep you entertained a couple nights.
I really liked the keypad entry system.
Jonathan
Jonathan, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 Apr 2019
Sunabe spot
A really nice & comfortable room in a very good location at a great price. The washer & dryer inside are a huge benefit, especially in the summer months. There are a few bars & restaurants, even a craft beer pub, within a 5 min walk, with over a dozen spots within 10 minutes.
I’ll stay there again.
Hugh
Hugh, 8-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Feb 2019
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
21 Jan 2019
The seating was not comfortable. Hard to understand why I had to pay for parking when I spent over $300 for the room. Overall the room was nice.
Verified traveller
4-night family trip
Verified Orbitz guest review
10/10 Exceptional
22 Aug 2018
Great hotel to stay
I'm travelling Okinawa with my family. We booked a room with 3 beds. The hotel is a newly furnished service apartment. It was spacious and clean. We have everything we needed. There was no front desk or staff onsite but the phone system at the entrance did connect us to hotline. The staff on the phone was helpful.
kenny
kenny, 1-night trip
Verified Expedia guest review
8/10 Very good
5 Jul 2018
Great stay
Very nice, I would definitely stay there again
Jourdan
Jourdan, 9-night business trip
Verified Hotels.com guest review
8/10 Very good
18 Jun 2018
Angel
Angel, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
1 Apr 2018
Awesome stay
Quiet, great access to Chatan and beach and American Village. Very clean, brand new 2 bed apartment. Excellent deal for the price, would return again.
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
19 Feb 2018
Alfred
Alfred, 5-night business trip
Verified Hotels.com guest review
8/10 Very good
12 Feb 2018
Great look/location with a few downsides
Great location near American Village. Very new look and amenities. Great shower/bath room! A few downsides. There is limited parking on the ground level and I didn’t find out that it was an additional cost to use the parking spaces. There is no on-site staff and the only way to communicate is via the hotels.com messages they send via email. I tried to email for an additional towel but received no response back. Only basic Japanese channels for the TV. Cable channels available but at additional cost.