Staff were really nice and helpful. Also the shuttle service was really useful. Now the things I didn't like...the rooms are definitely not sound proofed. I could hear loud conversations outside my door in the lobby throughout the night, and also people in other rooms going at it all night! Also even with my rooms lights turned off at night, the lobby light which is on throughout and bright is visible through the cracks of the door, basically lightening up the whole room, making it even harder to sleep. In addition, there's no where to get food nearby. And even though I was aware that the rooms don't have en suite prior to booking, it's not something I could get used to as it meant taking quite a long walk down the Looby to use the loo during the night. It's a decent place for a one night stay, but for anything else, I would look elsewhere.