6/10 - Tốt
27 tháng 10, 2024
Me and my partner stayed in the standard rooms (9xx), instead of a villa.
Mosquitos issue
Overall we are giving a 3* rating primarily due to the mosquito issue that we experienced. Each day we woke up with fresh bites. The staff offered us a mosquito killer spray which we then used, but regardless there were always more mosquitos and this wasted a lot of time everyday and made the stay really uncomfortable. Other reviews aren't mentioning this so possibly our room had an issue. We always left doors and windows closed so maybe they got in during room service. One bite got infected with cellulitis and needed a doctor visit and antibiotics. The staff pointed us to an on call doctor who was available at midnight and charged £85 (for on call visit, oral and topical antiobiotics, cleaning kit).
Possible areas of improvement:
- install small dining table setup to eat or work when needed in the room.
- shower needs extra shelf to store additional items, existing shelf is too small.
- install pool table or table tennis table to pass time at resort.
- more wardrobe storage space.
Things we liked:
- Friendly staff eager to help, eg let us use kitchen microwave to heat leftovers once
- Big bed, reliable WiFi, decent size TV, good water pressure, toilet bidet, powerful AC, spacious room, swing, views.
Matahir
Matahir, kỳ nghỉ lãng mạn 13 đêm
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