When we arrived, 1 hour after check in, our room was not ready, so we decided to have a drink in the bar - I would have expected the drink to be complimentary because of our room not being ready.
The room was nice - the cleanliness not 5 star!
Needs much more attention around the taps in the bathroom, they all needed a good scrub, which was definitely more than just one stay worth of scummy residue.
The room was warm, even though heating as off, but maybe that’s just a personal thing.
Breakfast was lukewarm & poached eggs were hard, also beans had more juice than actual beans.
This was a last minute booking but still expected more from Malmaison.