Doubletree by Hilton Bath

Overall a good hotel

On balance, this was a good hotel. Location was brilliant, as were the staff (nothing was too much trouble). The resteraunt was on the expensive side, but the food was gorgeous. Overall the room was comfortable. Double room was large enough for me on my own for 4 nights, but may have been a bit cramped for 2. The bathroom however let it down. Although quite spacious, the layout had resulted in it being very cramped and dificult to navigate. Overall I would probably stay here again, as the pros outweighed the cons for me.

Alexandra, 4 đêm nghỉ, thg 11 24, 2021

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Ok hotel, but a lot of basics missing

1 - The heater kept stopping. It was lucky that the weather wasn't too cold. 2 - The hotel couldn't print out a VAT receipt. It said it would email the receipt, but that took too long - 24 hours! 3 - The phone in the room didn't work well. I couldn't hear a thing.

1 đêm đi công tác, thg 11 9, 2021

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Bath 3 Day Visit

Comfortable Hotel in Centre of Bath

Christopher, 3 đêm nghỉ, thg 11 9, 2021

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2 night stay October 25-27 2021

Location absolutely perfect. Within a 2 minute walk of everything you want/need for a few days away in Bath. Can’t fault it. Parking is good, there’s a car park underneath the hotel that gives you a token. Hand it in to the reception on checkout and they validate it. Parking costs £15 per exit. So once you park your car there, don’t move it. We stayed for 3 days and walked everywhere and paid £15 on exit for parking. Can’t fault that rate. Main downfall was the beds. 100% recommend upgrading to a king room unlike us. The ‘double’ is tiny and I ended up sleeping half on the bedside table. Also the pillows are a lot of nothing. You find yourself waking up in the night with your head flat to the mattress. Other than that the service and the facilities and cleanliness etc were spot on. No housekeeping unless by request seems a bit odd but we’re not fussy about that kind of thing but if you want a clean room every day you have to specifically request it. They let us check in early which was a nice touch. Overall a good hotel but just the small beds and flat pillows brought the rating down. Still a good 8 or 9 out of 10.

ben, 2 đêm nghỉ, thg 10 25, 2021

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Nice stay

We where in a disabled room for some reason did like the bathroom set up in the room after a shower the floor was like a swimming pool for hours after not nice at all very awkward to be honest but everything was very good.

Lee, 1 đêm đi nghỉ cùng bạn bè, thg 10 22, 2021

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Disappointed with value for money, could do more!

Breakfast cold on first day, had to wait and ask for items that had run out, only 1 coffee machine and used by staff whilst I was queuing, should have been staff attending these issues at all times, bathroom not clean, bed linen didn’t fit and bed not inviting! For £500 for 2 nights, very disappointed with the service. Asked for our own ice bucket to be filled to chill our expensive bottle of wine in our room whilst we were out, reception said yes we will do that and it wasn’t done, very disappointing!

Andrew, 2 đêm nghỉ, thg 10 16, 2021

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Doubletree

The room was nice with a pleasant shower room and good towels. Staff were friendly and reasonably well informed. Breakfast was good with lovely attentive waitresses. I did not dine in restaurant in evening as they had a very limited uninteresting menu. My main complaint is that no one came to clean room and every day I had to request clean cups for tea tray. on 4th day of my stay my towels were damp and although there were clean towels I left damp ones in a pile expecting them to be removed, bathroom cleaned, fresh cups & milk provided and bins empties. When I returned late afternoon none of this was done and I complained at reception. I was assured it would be done while I was out. On my return it was NOT. I also had made my bed each day. After complaining some one came to sort all this. Apparently you had to request that your room be cleaned. Though I was not informed of this. On the blurb for hotel it states daily housekeeping. This is not something I would expect from a large hotel like the Hilton. While in a small much cheaper hotel in a village up north in the summer, my room was cleaned daily and I was told that I did not need to make my bed. Poor show and not what I expect or have had a various other Hiltons I have stayed in. Though one good point, when I made a fuss on departure they did reduce my bill.

Ann, 4 đêm nghỉ, thg 10 12, 2021

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Could do better Mr Hilton...

Mainstream hotel in a good city central location. Sanitising facilities in reception and by lifts was good. What was not good was the lack of cleanliness in the room (e.g. toilet had not been cleaned under toilet lid, shower and basin tap looked dirty). This despite all the smart notices and seals professing how it had been properly sanitised for us. Air conditioner outside window on and off all night. We had asked for a quiet room and refurbished room if possible. Checkout girl appeared disinterested and never made eye contact or referred to me by name or asked if we enjoyed our stay. So bottom line is: could do better Mr Hilton.

Rod, 2 đêm nghỉ, thg 10 12, 2021

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Well disappointed that my requests were not given this was the second time of visiting the hotel and them not being given. The other thing that I find disappointing for a 4 star hotel that their is no fridge in the room. Also they outside sitting area is just one big puddle a terrible design that needs addressing especially for the winter months.

Michele, 2 đêm nghỉ, thg 10 1, 2021

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Comfortable stay - good value

comfortable and clean room, would prefer a bath as well as shower. reception staff very helpful - arranged a taxi, and storage of luggage for us. Breakfast - good choice but needed replenishing more frequently, eggs were unappetising... had afternoon tea - sandwiches slightly dry but good choice of fillings and cakes. Weren't offered refills of drinks as promised, although this wasn't a big issue. Will stay here again when we next visit.

Simon, 1 đêm nghỉ cùng gia đình, thg 10 1, 2021

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