Hotel Sierra Resort Hakuba

Excellent touches: lobby reception wine and simple Japanese afternoon snacks of curry, oden, and miso soup to be enjoyed on the outside patio after a full day of skiiing, lovely picturesque views from main areas of the lobby, fantastic and spacious indoor and outdoor onsen with chilled coffee chocolate milk available after the onsen, convenient storage house for skis and excellent punctual shuttle service. The breakfast selection was good and the private label Sierra jam of two flavors was incredible. Great access to a washer and dryer. The In House Japanese restaurant was delicious. Housekeeping did an excellent job. The only improvement I would mention is that our junior suite furnishings could use a refreshing. Otherwise the hotel is charming and had easy access to all the onsite amenities. The location is not within walking distance to any minimarts but there were enough offerings at the hotel.

Great hotel , fab hot springs , noisy frogs 🐸

Very lovely hotel.... third time back here .... will be back soon.

The front desk workers at the resort tried very hard to accommodate requests to make dining reservations as well as answer the many questions we had. There were so many things that were provided by the resort- a delicious Japanese buffet breakfast, hot soup and food for much of the day, wine & sake in the evening, and ochazuke & cup of noodles at night. Everyone there was pleasant and helpful.

Fantastic hotel, free wine and snacks were a huge plus. Also the bus service direct from hotel lobby to all the ski slopes was super convenient. As was ski rental and discounted ski passes available on the premises

Great service as expected from Japan and wonderful hotel. However, our bath towels were taken and not replaced, and the dining on site could be better.

Great for winter activities, snow was fantastic. Not much to do in town, however great getaway for relaxing and enjoying your surroundings. Hotel was lovely, loved the relaxation space, onsens, and help yourself icepops and popcorn!