Serena Beach Resort and Spa
- Bữa sáng đầy đủ miễn phí, Wifi tại sảnh miễn phí và chỗ đậu xe miễn phí
My long weekend at Serena Beach Resort in Mombasa was the perfect end to a three week…
Extremely helpful and positive staff. Quiet hotel (it was less than 50% full). Superb…
Serena Beach Resort and Spa
từ 7.039.416 ₫- Phòng Tiêu chuẩn
- Phòng Deluxe, Quang cảnh vườn
- Phòng Suite Executive, Hiên
- Phòng dành cho gia đình
Câu hỏi thường gặp về Serena Beach Resort and Spa
Serena Beach Resort and Spa có cho phép hủy miễn phí và hoàn tiền toàn bộ không? Có, Serena Beach Resort and Spa có phòng với giá có thể hoàn tiền toàn bộ, cho phép hủy đến vài ngày trước ngày nhận phòng trên trang web của chúng tôi. Nhớ kiểm tra chính sách hủy để nắm rõ điều khoản và điều kiện. Serena Beach Resort and Spa đang áp dụng những biện pháp và quy chuẩn vệ sinh nào? Nơi lưu trú xác nhận vệ sinh nơi lưu trú bằng dung dịch khử trùng. Bên cạnh đó, cung cấp nước rửa tay cho khách, đang áp dụng giãn cách xã hội và nhân viên mang thiết bị bảo hộ cá nhân. Vui lòng lưu ý đây là thông tin do đối tác cung cấp. Serena Beach Resort and Spa có chỗ đậu xe trong khuôn viên hay không? Có, có bãi đậu xe tự phục vụ miễn phí. Serena Beach Resort and Spa có hồ bơi không? Có hồ bơi ngoài trời. Serena Beach Resort and Spa có cho phép mang theo vật nuôi hay không? Không được phép mang vật nuôi và vật nuôi hỗ trợ người khuyết tật. Giờ nhận phòng và trả phòng tại Serena Beach Resort and Spa Bạn có thể nhận phòng từ 14:00 đến 18:00. Giờ trả phòng là 10:00. Khách có thể nhận phòng và trả phòng cấp tốc cùng nhận phòng và trả phòng không tiếp xúc. Có nhà hàng nào tại khuôn viên hoặc gần Serena Beach Resort and Spa không? Có 3 nhà hàng trong khuôn viên. Nhà hàng trong khu vực lân cận gồm có Safari Inn Bar and Restaurant (4 phút đi bộ), Yul's (3,4 km) và Mtwapa Paradise (3,8 km). Serena Beach Resort and Spa có cung cấp đưa đón sân bay hay không? Có xe đưa đón sân bay. Phí đưa đón là 3100 KES mỗi xe một chiều.
Nhận xét gần đây
Ngoại hạng 9,6 Từ 46 nhận xét
Room service is pathetic .....24 hours room service is not respected .....request for service is rejected ....i asked for club sandwich...but was told to go and hsve buffet Breakfast...i wanted a quiet breakfast in my room
This is an all inclusive resort. You don't have to go anywhere accept for shopping and you can get some local things at the small store that was on the property. They have a good business center and I was able to print documents from my room to the business center. They also provided umbrellas and power adapters upon request. There are plenty of things to do and see. I spent one day at the spa and got the full treatment. It looks like they are slowly going through all the facilities and updating / remodeling them. I felt very secure and well taken care of. They even took me a few places via the hotel shuttle, which normally you would get a taxi for. Great place with a great staff.
All staff was amazingly nice. The scenery is just beautiful and the hotel although a bit old is very well kept
The food and service were both outstanding! We are at the buffet and the seafood restaurant and both were excellent.
I got bit by mosquitoes in the bed every night. Everything was great.
Friendly staff, great & secure location! Would go back any day.
Serena is always an assured bet. The service is second to none. The staff are friendly, professional and nothing is too much trouble. Will definitely be back again.
The property was well maintained, the staff were very helpful, the food in the seafood restaurant was awesome. The only glitch in the stay was the confusion in picking us up at the airport, we ended up taking a cab
I was here on business, but wanted to enjoy a place on the beach for my one day off. The Serena was perfect. The staff was lovely, going out of their way to make sure we were well taken care of and comfortable. The rooms were really nice- with a sea view and lovely balcony. The beach was really nice- with a beautiful pool option as well. I feel like this was the perfect choice for work or play.
The Staff were the best I have ever encountered. I travel a lot and have been to different hotels, not only in Kenya, but in Africa as well as globally. i really must say that the staff at Serena Beach and Resort Spa go all out to make an positive impression on their clients. Special thanks to Herman, the general manager who was always around the corner somewhere, checking on his clients and for putting together the lovely programme for the hotel.Many thanks to Nathan at the Sports Center for his professionalism and cheerful encouragements as I contemplated to do my first Scuba Diving excursion. Thanks a lot to Rama, the scuba diving coach who then took me through the Scuba Diving Lessons and the actual excursion in the Indian Ocean. It was such a beautiful lifetime experience and saying ''thank you'' for making it so barely seems enough, so I will say Gob bless you all abundantly!! Cheers, Blessing