Kumamoto Station Tourist Information Center - 11 min walk
Kumamoto-jo Hall - 13 min walk
Sakura Machi Kumamoto - 16 min walk
Kumamoto City Hall - 2 min drive
Kumamoto Castle - 2 min drive
Getting around
Kumamoto Airport (KMJ) - 55 min drive
Fujisakigumae station - 9 min drive
Kumamoto Station - 11 min walk
Kumamoto Minami Station - 29 min walk
Airport shuttle (surcharge)
Free train station drop-off
Restaurants
珈琲回廊 - 8 min walk
源ZO-NE - 7 min walk
Bar Lounge Felice - 1 min walk
カレーと牛ごはん - 6 min walk
魚蔵 - 5 min walk
About this property
Crowne Plaza ANA Kumamoto New Sky, an IHG Hotel
Crowne Plaza ANA Kumamoto New Sky, an IHG Hotel puts you just a 5-minute drive from Kumamoto Castle. The lobby lounge is a great place to grab a drink, and guests looking for a bite to eat can check out Suncielo, one of 2 restaurants, which serves Italian cuisine and is open for breakfast, lunch, and dinner.
Languages
English, Japanese
At a glance
Hotel size
187 rooms
Arranged over 25 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (JPY 1500 per day)
Transfers
Airport shuttle from 6:00 AM to 7:00 PM*
Free train station drop-off
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
Bar/lounge
Room service (limited hours)
Water dispenser
What to do
Golfing nearby
Working away
Business center
Computer station
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Accessible airport shuttle
Thin carpet in room
Room amenities
Be entertained
Television
Satellite TV channels
Pay movies
Home comfort
Air conditioning and heating
Minibar
Slippers
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Rainfall showerhead
Bidet
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Electrical adapters/chargers
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Dining
Suncielo - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Kohrin - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Felice - Onsite lobby lounge.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2800 per person
Airport shuttle service is offered for an extra charge of JPY 1000 per person (one-way)
Parking
Self parking costs JPY 1500 per day
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
ANA Hotel Kumamoto
ANA Hotel Kumamoto Newsky
ANA Hotel Newsky
ANA Kumamoto
ANA Kumamoto Hotel
ANA Kumamoto Newsky
ANA Newsky
Kumamoto ANA Hotel
Kumamoto Newsky Hotel
Crowne Plaza ANA Kumamoto New Sky Hotel
Crowne Plaza ANA New Sky Hotel
Crowne Plaza ANA Kumamoto New Sky
Crowne Plaza ANA New Sky
Crowne Plaza ANA Kumamoto New Sky
Crowne Plaza ANA Kumamoto New Sky, an IHG Hotel Hotel
Crowne Plaza ANA Kumamoto New Sky, an IHG Hotel Kumamoto
Crowne Plaza ANA Kumamoto New Sky, an IHG Hotel Hotel Kumamoto
Frequently asked questions
Does Crowne Plaza ANA Kumamoto New Sky, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza ANA Kumamoto New Sky, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crowne Plaza ANA Kumamoto New Sky, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Crowne Plaza ANA Kumamoto New Sky, an IHG Hotel?
Yes. Self parking costs JPY 1500 per day.
Is airport shuttle service offered by Crowne Plaza ANA Kumamoto New Sky, an IHG Hotel?
Yes, an airport shuttle is available from 6:00 AM to 7:00 PM. The charge is JPY 1000 per person one-way.
What are the check-in and check-out times at Crowne Plaza ANA Kumamoto New Sky, an IHG Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.
Are there restaurants at or near Crowne Plaza ANA Kumamoto New Sky, an IHG Hotel?
Yes, there are 2 onsite restaurants, featuring Italian cuisine.
What's the area around Crowne Plaza ANA Kumamoto New Sky, an IHG Hotel like?
Crowne Plaza ANA Kumamoto New Sky, an IHG Hotel is in Chuo Ward, a short 13-minute walk from Kumamoto-jo Hall and 13 minutes' walk from Amu Plaza Kumamoto.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very Good
Aug 30, 2024
John Michael
John Michael, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 4, 2024
Aiko Lapinski
Aiko Lapinski, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 2, 2024
Stephanie
Stephanie, 1-night trip
Verified Wotif guest review
10/10 Exceptional
Jul 10, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 9, 2024
Roughly a 15minutes walk to Kumamoto station. The area around the hotel is generally quiet. Ample of parking space for those driving. Hotel room is clean and staffs are friendly
Berwin
Berwin, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Jun 15, 2024
John Michael
John Michael, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 2, 2024
Brian
Brian, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 1, 2024
Kevin
Kevin, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 30, 2024
Stephen
Stephen, 1-night trip
Verified Expedia guest review
4/10 Fair
Feb 12, 2024
Peter
Peter, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 24, 2023
is very near to everything
Alfred
Alfred, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 9, 2023
The hotel was located close to the train station and was nice inside.
Carol
Carol, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 7, 2023
Kenichiro
Verified Expedia guest review
10/10 Exceptional
May 31, 2023
Good spacious room. Super close to the Shinkansen
Matthew
Matthew, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Apr 18, 2023
osman
osman, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 3, 2022
Ricky
Ricky, 1-night trip
Verified Expedia guest review
6/10 Good
Jan 2, 2022
The room was unbearably HOT.
Lovell
Lovell, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 29, 2021
Min Young
Min Young, 1-night trip
Verified Expedia guest review
4/10 Fair
Nov 28, 2021
Too hot to handle
The hotel and rooms are nice. The biggest problem that we had was the temperature. The rooms are not individually temperature controlled so our room was blazing hot. The first night the staff gave us a fan that you filled with ice (which felt like 1930). It was unbearable. The second night we asked the staff to move rooms and they said there were no other rooms available and they agreed that the room was very hot (measured at 78 F); they stated other guests complained it was too cold. We happy said "we will trade them", but they did not laugh. We were given another room which was slightly cooler (74 F) and we slept there our last night. The staff was helpful enough but our experience was miserable. We did not receive any compensation. We also ate dinner at the restaurant and the failed to bring our desserts and coffee with our dinner sets. It was not worth bringing it up to them. They also could not make a Manhattan coctail with a fully stocked bar. If it was not on the exact menu then it was not do-able (common in Japan). If we had not had the temperature problems I would have given this hotel a very good rating but we were exhausted every morning because we would sweat all night.
John
John, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 1, 2021
Solo holiday in Kumamoto
Three night stay in Kumamoto for a quick getaway. Crowne Plaza was easy to check into, drop bags, and head out to site see. Clean and mostly comfortable; the beds in Japan are always to hard. Location is good. One stop away from the JR/Shinkansen station and easy to walk if you want. Also a few stops on the tram away from shopping, restaurants and bars. Considering the low cost per night, would definitely stay again.
Thomas
Thomas, 3-night trip
Verified Hotels.com guest review
6/10 Good
Dec 1, 2020
Wifi was very poor. Not useable for business.
John Michael
John Michael, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
Sep 23, 2020
The front desk staff might have been overwhelmed for a change, but the forgot to give me my wifi access code and were just not helpful.
Peter
Peter, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 18, 2020
The hotel was very clean and gorgeous. The tram station is nearby and it was easy to access to the central town.