Ramada Chelsea Al Barsha

Walking distance to Mall of the Emirates

Where do I start.....rooms look old.....the tv needs updating....shower seals has mould....beds are so uncomfortable....cups not even clean.....broken ironing board......the list can go on.....put at least the good thing is on the first flood they do amazing shisha

Appart from the fact that I didn't get the room that I had booked, the hotel was fine. I booked a King bed and when I arrived they said they only had a room with two twins. The hotel is a bit far from the Metro. So if you are using transit be warned.

House keeping needs to be improved. Sometimes they forget to keep spoons, sometimes dental kit. Despite asking for a change in linen, there was no change. I had to continue post my initial stay because I was busy with meetings, so, unwantingly I just extended my stay and that itself was not convenient. When I called guest relations on the phone, I was re-routed 3 times. Finally I made the booking online again and just went to the reception. There again, they didn't have the details of my booking. Thankfully, the guy at the reception was the same so he took care of the formalities. So-so experience.

room was good. staff was pleasant. shower was very weak.