Citadines Karasuma-Gojo Kyoto

3.5 star property
Hotel within easy reach of Kawaramachi Street

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December 2024
January 2025

Photo gallery for Citadines Karasuma-Gojo Kyoto

Property amenity
Standard Double Room (Pet Friendly) | Down comforters, in-room safe, desk, blackout drapes
Front of property
Property amenity
Point of interest
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Vending machine
  • Water dispenser
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Kitchenette
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

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About the neighborhood

Map
432 Matsuya-cho Gojo-dori, Karasuma-higashiiru Shimogyoku, Kyoto, Kyoto, 600-8105

What's nearby

  • Kawaramachi Street - 8 min walk - 0.7 km
  • Kyoto Tower - 13 min walk - 1.2 km
  • Nishiki Market - 14 min walk - 1.2 km
  • Kiyomizu Temple - 3 min drive - 2.1 km
  • Nijō Castle - 4 min drive - 3.0 km

Getting around

  • Itami Airport (ITM) - 52 min drive
  • Kansai Intl. Airport (KIX) - 90 min drive
  • Kiyomizu-gojo Station - 9 min walk
  • Shijo Station - 9 min walk
  • Karasuma Station - 11 min walk
  • Gojo Station - 1 min walk
  • Karasuma Oike Station - 21 min walk
  • Tanbaguchi Station - 22 min walk

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪横浜天下鳥烏丸五条店 - ‬2 min walk
  • ‪蕎麦の実よしむら - ‬1 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬1 min walk
  • ‪カプリ食堂 - ‬3 min walk

About this property

Citadines Karasuma-Gojo Kyoto

Citadines Karasuma-Gojo Kyoto puts you in a great location, within a 15-minute walk of Kawaramachi Street and Shijo Street. Guests will have free perks like WiFi and wired internet. Also, Kyoto Tower and Nishiki Market are within a 15-minute walk. The helpful staff and location get great marks from fellow travelers. The property is just a short walk from public transportation: Gojo Station is just steps away.

Languages

Chinese (Mandarin), English, Japanese, Korean

At a glance

Hotel size

  • 124 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Contactless check-in available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • A scheduled power outage will take place on October 1, 2024 from 11 AM-4 PM. All facilities that use power, including elevators will not be available during this time.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Onsite parking available only on request
  • Onsite self parking (JPY 1650 per night)
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Television in common areas
  • Bicycle parking

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Well-lit path to entrance

Room amenities

Be entertained

  • DVD player
  • 26-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1650 for adults and JPY 1650 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for JPY 550.0 per day
  • Rollaway beds are available for JPY 4840.0 per day

Parking

  • Self parking costs JPY 1650 per night
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Citadines Karasuma-Gojo
Citadines Karasuma-Gojo Hotel
Citadines Karasuma-Gojo Hotel Kyoto
Citadines Karasuma-Gojo Kyoto
Citadines Kyoto
Citadines Kyoto Karasuma-Gojo
Karasuma-Gojo Kyoto
Kyoto Citadines
Kyoto Karasuma-Gojo
Citadines Kyoto Karasuma Gojo Hotel Kyoto
Citadines Kyoto Karasuma-Gojo Aparthotel
Citadines Karasuma-Gojo Aparthotel
Citadines Kyoto Karasuma Gojo
Citadines Kyoto Karasuma-Gojo Hotel
Citadines Karasuma Gojo Kyoto
Citadines Kyoto Karasuma Gojo
Citadines Karasuma-Gojo Kyoto Hotel
Citadines Karasuma-Gojo Kyoto Kyoto
Citadines Karasuma-Gojo Kyoto Hotel Kyoto

Frequently asked questions

Does Citadines Karasuma-Gojo Kyoto offer free cancellation for a full refund?
Yes, Citadines Karasuma-Gojo Kyoto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Citadines Karasuma-Gojo Kyoto?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Citadines Karasuma-Gojo Kyoto?
Yes. Self parking costs JPY 1650 per night. Parking spots may be limited.
What are the check-in and check-out times at Citadines Karasuma-Gojo Kyoto?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Citadines Karasuma-Gojo Kyoto and nearby?
Recommended spots to visit include Kawaramachi Street (8-min walk) and Kyoto Tower (13-min walk), along with Nishiki Market (14-min walk) and Kiyomizu Temple (1.4 mi).
Does Citadines Karasuma-Gojo Kyoto have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Citadines Karasuma-Gojo Kyoto have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a microwave.
What's the area around Citadines Karasuma-Gojo Kyoto like?
Citadines Karasuma-Gojo Kyoto is a short 1-minute walk from Gojo Station and 8 minutes' walk from Kawaramachi Street. Travelers love the hotel's prime location.

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Gopalan, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Sivakumar, 2-night trip
Verified Hotels.com guest review

6/10 Good

Good location but Hotel on busy street. We were on a lower floor so heard a bit of traffic noise. Amenities were average and even though we didn't have the breakfast the dining area looked very average.
Michelle, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Terrific staff. Clean. I just wish there was a gym like the Citadines in Tokyo.
Daniel, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Convenient stay
Great location and friendly staff
Jethro, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great spot! Spacious rooms with a small kitchenette. Friendly, helpful staff.
Victoria, 1-night family trip
Verified Expedia guest review

4/10 Fair

Air conditioning made us sick unlike other hotels
Rose, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Anelia, 2-night trip
Verified Expedia guest review

8/10 Very Good

Barbara, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Walkable to most shopping areas and the staff is extremely helpful! Laundry services were convenient and easy to use
Jerry, 3-night romance trip
Verified Expedia guest review

6/10 Good

shao, 3-night trip
Verified Expedia guest review

8/10 Very Good

Amazing place. Lovely area to walk and shop.
Braulio, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Absolutely gorgeous place. Easy to access Train and bus stations. Laundry was a little bit of a problem. I'd recommend the hotel to provide Laundry service in the future. Nevertheless, everything else was excellent.
Braulio, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

Great service!
Verified Expedia guest review

8/10 Very Good

The key didn’t work then it turned out they issued the wrong room. Someone else was staying in the room. For all the trouble, you would like they would upgrade the room.
Myrla, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff were very helpful. Rare find in Kyoto with onsite parking
hiu fai, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Spacious room
Hotel was in a good location and rooms were spacious. The only thing was that the comforter was a little thin and there were only 2 very flat pillows on the bed for 2 people. So sleeping wasn’t the most comfortable. However, overall the stay was good and staff were friendly and spoke great English.
Anna, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pros: Front desk personnel was fluent in English & assistive during check-in. A small store nearby the hotel sells reasonably priced vegetables & watermelon. Location is walkable to restaurants. Con: The parking provided is not suitable for cars above 155cm. Paid parking lots nearby the hotel was informed by the front desk personnel with a printed map.
Herma, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

very good service, and very clean hotel
Gustavo, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Good hotel for the price paid. Staff are nice and helpful. Subway is right outside of the hotel. Convenient location to food, shopping and attractions. Didn't try breakfast in the hotel because of the food. lack of ventilation in basement where breakfast and laundry at the same floor. Laundry machines were dated and didn't clean/dry properly.
Annie, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Always accumulating!!
Rachel, 13-night trip
Verified Expedia guest review

10/10 Exceptional

Good
patsy, 8-night family trip
Verified Expedia guest review

6/10 Good

We stayed here for 1 night in the studio room which was really spacious but felt that the room was outdated and some of the furniture pieces like the couch and chairs could be upgraded. Was not as nice as some of the other 3 star hotels we stayed in Japan. Location is convenient as it is very close to Gojo station and a 7-11 is across the street. Staff were friendly and spoke very good English.
Cindy, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great staff and accomodations
Jeremy, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Wendy K, 4-night trip
Verified Hotels.com guest review