Risata Bali Resort and Spa

Stayed there 3 times already. Pity only a short stay every time. Didn’t get around to have a swim. The pool looked inviting. Not much variety in restaurant menu. Liked the location best.

Have been staying here for years.. however this time.. cut out holiday short by 5 days as my 3 yr old daughter got sick..the water at this resort is smells like sewage and discusting and i will not be staying ever again. The aircons are filthy and can not be cleaned as they are boxed. No face washers and housekeeping never arrived clean room. Very disappointing

We loved our stay. The staff is amazing and are always there when you need them, Irma and flower in particular. Breakfast is great there was always plenty of options, vegetarians would be satisfied aswell. The pool is was our favourite part and was never too crowded. We already plan on returning to Bali and will be staying here again.

Very bad experience in this hotel ! I'm a backpacker, so I'm an easy person and used to travel, and this is the first time I had so bad experience. First of all, the receptionnish called Edy was not welcoming at all, very arrogant, when I checked in, he asked my passport, but he refused my ID. After picking it from the bottom of my bag, i gave it, then he asked the passport of my friend (never seen that in 10 years of travelling). Then even with my passport, he found the way to make mistakes on my first AND last name... and the worst came. I told him that I have booked this hotel because they offer free shuttle to the airport (1km away) and it's written in the description of the hotel. He said that I had to pay 100 000rp, while I had only 120 000 but need to eat the next day, and that I paid the room where it was written the the shuttle is FREE! He didn't trust me, so I showed him the description from hotels.com, but he didn't believe me! He asked me to send my confirmation, where it was written, so I did it, but even with this proof, he said that I had to pay. He was laughing in front of me while I was angry, and sure that I was right. I lost 30min for that, and I asked him to call hotels.com to have explanation, but he didn't want!! I said I will let bad review, and he said:do it ! Not PROFESSIONNAL AT ALL ! I had to walk with 30kg backpack under burning sun and 30 degrees. His name is EDY and I hope he will loose his job, what a huge shame to be treated like this!

Great place to stay and to feel being in Bali. Traditional architecture. Walking distance to the beach and shopping area and away from rowdy tourists.