Rena Segara House

The shower have not been cleaned for ages, stained sheets, they need improve cleaning to be a better hotel.

You get what you pay for. We booked this as we had a midnight flight so knew we weren’t going to stay, but used it as a base to have a shower and leave our bags. Staff are friendly and helpful but the rooms do not look like the photos. It was unclean, paintings stuck to the walls with sellotape and the bathroom mouldy. It served a purpose for us, but so glad I wasn’t actually sleeping in the bed. Bedsheets and towels were stained and dirty. Location is convenient for the airport and exploring Kuta.

It’s a bed that is close to the airport. Nice people.

I selected Rena Segara House for a cheap one-night stay before departing Kuta. Bed linens stained, bathroom hardware rusty and loose, crying kids in the morning. Just spend an extra 150k IDR and stay somewhere nicer...

Very quiet and interesting neighborhood close to DPS. Room was spotless and beautiful courtyard entry.

Amazingly good for the money, well worth the stsy

Good location, close to the airport walking distance, and very friendly and nice staff. Unfortunately I got a room next to the front desk area (like 2-3 meters away), and it was so noisy because the sliding door would not close properly, meaning I would hear every single word outside, people checking in, and the staff talking. Did not get much sleep. Towels and bed sheets could be cleaner, mine had various stains, left me wondering if they were actually washed..

The hotel had given my reserved room to someone else and was full. After a tiring journey I had to walk around the back streets with my luggage at 3am to find somewhere to stay. I had no idea what was happening although eventually the man (I don't know who he was) found me somehere to sleep. This should never have happened. It was a dreadful experience which I trust Hotels.com will address appropriately. Appalling!!!I've had to submit something in each category to allow me to submit the review. However, I am not qualified to comment as I did not stay there.

Very close to the DPS airport, ideal for my late arrival and low-budget itinerary. Big comfortable bed and hot shower, 5-10 minute walking distance from Kuta beach. Friendly staff, happy to arrange taxi or massage. They told me my reservation did not include free breakfast, and it wasn't until after i checked out that i realized breakfast was supposed to be included (my bad for not checking). However, breakfast was only 15k rupiah so no big deal for me. Great place for the price