Really one of the worst hotels, I've stayed in my entire life... booked one Japanese style room, was extremely dirty, dusty tables like hadn't been cleaned in months, bedding not changed, they have policy no cleaning unless you stay more than 3 days... then changed rooms, that room same thing the sheets appeared not to be changed as they had hairs in the bed... and there was no prioritizing the room being cleaned like I asked multiple times before 2pm, we weren't new guests, simply changing rooms, room wasn't clean even after waiting so then they had to come and actually clean the sheets... half of the front counter staff were not friendly, ask a question just say they don't know, don't try to find an answer for you... some were friendly but that was the exception... definitely don't recommend this hotel, $300 to sleep on the floor in a dirty room, it's insane really, they can only get away with it since niseko is expensive ski town!