This is not a hotel. It is a 42 floor condominium and there are a number of apartments used as rentals. The location is great, walking distance to convention center and shopping and restaurants in heart of downtown corridor. The apartment itself was ok. Clean but dated. My issue was with the apparent property manager Larry. I reported to him shortly after we arrived that the TV was not working. He said he would send someone to check it out. We went out for a few hours and upon returning discovered it was still not working. I called him again and got a beligerent response. He said it was a big building, there were other problems being addressed and that someone would get there eventually I tried to pin down a time as it seemed to me that 3 or 4 hours was unreasonable, and his reply was that if I didn't like it, he would refund my money and we could go find another hotel. He made an entirely inappropriate comment about me being from the east coast ( I was born in Denver) and would not let me get a word in edgewise and hung up on me. I noticed in another review that he had hung up on them as well, so this is not an isolated response. I decided that this was not worth a war and fortunately shortly after the call someone very nice showed up and fixed the problem. ( It was just coincidental-he was unaware of the phone call). So, my comment is, apartment is a good overall deal but if this guy was my property manager to quote Trump, you're fired!!